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Wednesday, April 2, 2025

California LifeLine Program Offers Free Phones and Service

Low-income residents in California may qualify for free smartphones and mobile service through the California LifeLine program. Despite its benefits, many Korean residents remain unaware of the Life Wireless option, a government-supported plan under this program.

Eligibility and Required Documents

According to Sean Jung, CEO of DNC International, an official agent of Life Wireless, California residents aged 18 or older with an annual income of $32,500 or less are eligible.

Sean Jung explains California LifeLine program and free phones
Sean Jung, right, explains the free phone service under California’s LifeLine program to wildfire victims in Altadena. [Sangjin Kim, The Korea Daily]
Applicants must submit documents proving California residency—such as a government-issued ID—and one income verification document, such as a Medi-Cal card, EBT card, or W-2 form.

Free Phones with Updated Models

“There is a common misconception that free phones are low quality,” Jung said. “However, the devices provided are Android smartphones manufactured by government-contracted companies, and models are updated regularly.”

Service Features: Calls, Texts, and Data

The Life Wireless plan includes unlimited calls and texts, along with up to 6GB of mobile data per month. This data allowance is enough to stream about 14 hours of YouTube videos.

The plan also includes unlimited international calls to 20 countries, including South Korea, China, Japan, Australia, Cambodia, and Israel. An additional 60 countries receive up to 80 free minutes per month.

Reliable Network and Extra Benefits

The service uses Verizon and T-Mobile networks, ensuring stable coverage and speed.

“Major carriers allocate part of their bandwidth to government programs, which makes this possible,” Jung explained.

In addition, if the phone is lost or damaged, users can receive a replacement device at no extra cost. “Unlike regular phones that come with expensive repair fees, Life Wireless offers a free replacement without requiring users to cover the damage,” Jung said.

Funded by Federal and State Sources

Program funding comes from the Federal Communications Commission (FCC) and government budgets. Jung noted that part of the monthly fees paid by regular mobile users also supports the FCC fund.

Application Process and Expert Help

Although residents can apply directly at californialifeline.com/en, Jung recommends applying through official agents like DNC International due to the complexity of the application and document submission process.

“It’s possible to apply online,” he said, “but using a certified agent is usually the safest and most efficient way.”

▶ Contact: (213) 640-1651


Kyeongjun Kim
Kyeongjun Kim
Kyeongjun Kim covers the Korean-American community issues in the United States, focusing on the greater Los Angeles area. Kim also reports news regarding politics, food, culture, and sports. Before joining The Korea Daily, he worked at the U.S. Embassy in South Korea and the office of the member of the National Assembly (South Korea). Kim earned a BA in political science at the University of Michigan and received James B. Angell Scholars.